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Terms of Use for Tasky Turtle

Welcome to Tasky Turtle! These Terms of Use (“Terms”) govern your access to and use of the Tasky Turtle website and software (the “Service”), owned and operated by Gecko Grid (Pty) Ltd (“Company,” “Gecko Grid,” “we,” “us,” or “our”), a private company registered in the Republic of South Africa.

1. Description of Service & Eligibility

Tasky Turtle is a themed note-taking and task management application. By using the Service, you represent that you are at least 18 years of age or have legal parental consent.

2. Subscriptions & Billing

  • Tiers: We offer Free, Pro, and Elite plans.
  • Free Trial: New users may start on a Pro Trial. If no paid subscription is active at the end of the trial, the account will be automatically downgraded to the Free Tier.
  • Merchant of Record: All payments are handled by Paddle. By subscribing, you agree to Paddle’s terms.
  • Refunds: Refund requests are handled according to Paddle’s standard policies.
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3. Fair Use & Prohibited Conduct

To ensure a high-quality experience for all users, you agree not to:

  • Use bots, crawlers, or scripts to access or “scrape” the Service.
  • Use Tasky Turtle as a remote storage or file-hosting service for large, non-note-related files.
  • Attempt to bypass any usage limits associated with your tier (e.g., creating 100 Free accounts to bypass Pro limits).
  • Use the Service for any illegal activities under South African or international law.

4. User Content & Sensitive Information

  • Ownership: You own your notes and tasks.
  • Prohibited Sensitive Data: You are strictly prohibited from storing unencrypted, high-risk data such as full credit card numbers, CVV codes, or government ID numbers.
  • Liability for Content: Gecko Grid (Pty) Ltd is not liable for any data breaches or losses resulting from your decision to store prohibited sensitive information in plain text.

5. Service Availability & Maintenance

  • “As-Is” Basis: The Service is provided “as is.” We do not guarantee 100% uptime.
  • Maintenance: We reserve the right to take the Service offline for scheduled maintenance. We will strive to provide advance notice for significant downtime.
  • Third-Party Failures: We are not responsible for service interruptions caused by our third-party providers (e.g., Supabase, Paddle, or AWS).

6. Data Portability & Deletion

  • Export: You have the right to export your User Content at any time through the tools provided within the app.
  • Deletion: Upon account cancellation, your data may be retained for a grace period before being permanently deleted from our active databases.

7. Intellectual Property

All software code, “Tasky Turtle” branding, and themed visual assets are the exclusive property of Gecko Grid (Pty) Ltd. Your subscription grants you a limited, non-transferable license to use the software, not to own or modify it.

8. Limitation of Liability

To the maximum extent permitted by law, Gecko Grid (Pty) Ltd shall not be liable for any indirect, incidental, or consequential damages (including loss of data or profits). Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be settled in the courts of South Africa.